... though I'm still not going to go there unless it's just the only place likely to have something I need/want.

But stories like this just make me want to like them. I mean ... they've been able to keep the influence of unions at bay? That's awesome. More power to 'em.

So, while I won't be heading down to the land of Wal-Mart anytime soon, I won't boycott 'em. I mean ... it's not like they're a truly incompetent organization like Radio Shack or anything. Now there's a company whose doors I won't darken unless I need to buy a fuse. Seriously. Ask around whatever group of friends you have, and see if anyone has a horrible customer service experience related to Radio Shack. I bet you'll easily find at least one person with a story.