- “a user-centered approach to development in which users and their goals are the driving force behind a project’s design.” — Bruce Tognazzini
- “the art of effectively creating interesting and compelling experiences for others.” — Nathan Shedroff
- “the design of machines with complex behavior.” — Moshe Zadka
- “an applied art like, say, furniture making.” — Dan Saffer
- “a blended endeavor of process, methodology, and attitude.” — Kevin Silver
- “still an art form: Ergonomics is real engineering.” — Don Norman
- “about how people connect through products and services.” — Dan Saffer
- “the impossible mission to distinguish what should happen (between myself and the world) from what has happened.” — Eyal Fried
- “the design of behavior, positioned as dialogue between a person and an artifact.” — Jon Kolko
- “the third great field of design to emerge in the 20th century.” — Dick Buchanan
One thing interaction design is not, strictly speaking, is interaction design. Rather, one designs an artifact in such a way that some interactions are possible and of those, some are more likely. Ultimately, though ...
An experience cannot be built for someone. Fundamentally, one has an experience, and that is experience is always unique. — Jon Kolko
Nevertheless, it does matter whether or not someone thought much (or well) about all the possible ways you might interact with an object or a piece of software, and cared if you would be happy during the transaction. The designer can’t keep you from burning yourself, but he can at least make sure there’s a well-insulated handle on the teapot.